Question 1

What can I expect during coaching sessions with iSayIt.co?

Accepted Answer

During a coaching session with iSayIt.co, you can expect to have honest and direct conversations about your goals, aspirations, and challenges. We will work together to identify areas of growth, create an action plan to help you reach your goals, and hold you accountable to ensure that you stay on track.

Question 2

What types of coaching does iSayIt.co provide?

Accepted Answer

iSayIt.co provides online coaching services to help individuals reach their personal and professional goals. Our services include one-on-one coaching sessions, personalised goal setting and progress tracking, and access to a library of educational resources. We also offer group coaching sessions with our online programs,

Question 3

What can I expect?

Accepted Answer

The coaching process requires commitment and active participation from both the coach and the client. To achieve the best results, we encourage open communication, reflection, and a willingness to take actionable steps towards personal growth and empowerment.

Question 4

Where are the online coaching sessions offered?

Accepted Answer

Our coaching sessions are conducted via video call or as otherwise agreed upon. We ask that you find a quiet and private space for the sessions, free from distractions, to make the most of our time together.

Question 5

What payment options are available for online coaching?

Accepted Answer

We accept credit card (Visa, Mastercard), PayPal, and Apple Pay for online coaching sessions and programs.

Question 6

When do I need to pay for coaching services?

Accepted Answer

Payment is due at the time of booking. We accept payment via credit card, debit card, and PayPal. For some of our services payment can be made in 3 easy installments via a third party payment service provider, Klarna.

Question 7

Can I reschedule my 1-2-1 online coaching session?

Accepted Answer

We understand that unforeseen circumstances may arise. If you need to reschedule a coaching session, please notify us at least 24 hours before the session's scheduled start time. We will make every effort to accommodate your request and find a suitable alternative time.

Question 8

Can I cancel my online coaching session and receive a refund?

Accepted Answer

Yes, you can cancel and receive a refund. However, we ask that you cancel at least 24 hours prior to any booked session and we will refund you in full minus £15 administration fee. If cancellation is within 24 hours of your booked session, the full price of the coaching session will be charged.

Question 9

If I booked a coaching package, can I cancel and receive a refund?

Accepted Answer

Cancellation 24 Hours Before First Session: If you decide to cancel your coaching package at least 24 hours before the scheduled start of the first session, you are entitled to a full refund, minus a £15 administration fee.

Cancellation Within 24 Hours of First Session: Should you choose to cancel your package within 24 hours of the scheduled start of the first session, the full price of one coaching session will be charged, and the remaining amount will be refunded.

Subsequent Cancellations: If you cancel the coaching package after attending the first session, the full price per coaching session, plus the cost of one session, will be charged, and the rest of the package amount will be refunded.

Question 10

Is my information private?

Accepted Answer

Your coaching sessions will be conducted in strict confidence. Our coach adheres to professional ethical guidelines and will not disclose any information shared during the sessions to third parties, other than agreed.

For more information refer to our Privacy Policy (https://www.isayit.co/privacypolicy)